2024 Uber won

Apr 2, 2022 · 3 Restart your smartphone. 4 Upgrade your phone. 5 Disable VPN. 6 Check your internet connection. 7 Reset Network Settings. 8 Factory reset (Warning). 9 Contact support. There could be many reasons why your Uber app is not working the way it should. For example, you may face a server issue, or there could be any bug force closing the app. . Breakfast at victoria

Uber "sees" the less used, possible new phone or new account phone and recognizes you as a customer they want to suck into their web. New customer wins, loyal customer loses. If you haven't already tries this test ... even when cars are available bring up the app for the same destination on both phones and request a ride to the same destination.Dec 22, 2021 · 126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes... Jul 15, 2019 · The Uber app is designed to be as simple and user-friendly as possible, but we understand that you might still run into problems from time-to-time. Sometimes this might be caused by a technical failure, but often it can be a misunderstanding. So, here we’ll look at some of Uber problems riders report most often how they can be prevented or ... Apr 18, 2023 · Today's leading ride-hailing app by far, Uber Technologies was founded in 2009 and quickly became the world's most valuable startup. Uber's disruptive business model, explosive growth, and ... Terms and conditions. ¹Basic Card Members on a Consumer U.S. American Express® Gold Card are eligible for $10 in Uber Cash each month ("Amex Benefit"), subject to these Terms and Conditions. To receive this benefit, you must have downloaded the latest version of the Uber App and your eligible American Express Gold Card must be a method of ...On the screen where you would enter your verification code, tap “I didn’t receive a code.”. Select “Resend code via SMS” or “Call me with Code.”. Enter the 4-digit code. It’s also possible that your mobile carrier may be blocking the verification code text message. Please contact your mobile provider to confirm that short code ...To register as an Uber user you need to verify your cell phone number. If you did not receive the verification message, try the following: 1. Make sure the phone number is the same as the one on which you have the app installed. 2. Also make sure that the number (excluding the +52 from the Mexican code) is 11 digits. Example: +52 (1 55 2299 3019) for Mexico City. 3. Validate that the country ...Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected. On the screen where you would enter your verification code, tap “I didn’t receive a code.”. Select “Resend code via SMS” or “Call me with Code.”. Enter the 4-digit code. It’s also possible that your mobile carrier may be blocking the verification code text message. Please contact your mobile provider to confirm that short code ...Apr 11, 2023 · Tap that button. It will take you to a page where you can use Uber’s contact form. Ask in the form why your account got deactivated and what to do about it. You might not have access to the Uber platform at all in some situations. You can call the Uber phone number at 800-593-7069 and try to get in contact that way. Apr 21, 2022 · Published. Apr 21, 2022 10:25AM EDT. Uber Technologies ( UBER) is a company with a promising future, if it can make it there. UBER’s game plan for years has been to adopt autonomous vehicles ... Outstanding payment You may owe us an outstanding payment. Follow the prompts in the app to clear an outstanding payment. See this article for detailed instructions. Declined payment Follow the prompts in the app to update your payment method or see this article. Uber unavailable in your location May 20, 2019 · Uber’s Path of Destruction. S ince it began operations in 2010, Uber has grown to the point where it now collects over $45 billion in gross passenger revenue, and it has seized a major share of the urban car service market. But the widespread belief that it is a highly innovative and successful company has no basis in economic reality. There is literally nothing the driver can do about it, it sucks that Uber won’t refund but at least it’s just the drinks just take the L and move on. Plus at 37 deliveries that driver is so new that if there was something they could do they wouldn’t know how. Accidents happen, it’s best not to dwell on them.Sep 9, 2015 · Of course, the effort to cap Uber was a different story—and did not really stem from the TLC, but rather from City Hall, where the cap was a matter of a law proposed by two City Council members ... If you can’t sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: If you can’t sign in to your account for any other reason, let us know below. We ask that you give us some additional ...If you’re in the middle of a surge and don’t receive any rides or delivery requests, it’s likely because the surge has attracted too many other drivers into the area. It’s called ‘ chasing the surge ,’ and it causes driver supply to exceed customer demand. A busy zone won’t stay busy for long when too many drivers are chasing the ...Jun 1, 2022 · Uber warns that it won’t tolerate abuse of their free trial, so it’s best not to resort to tricks. You may risk being permanently banned from the service. “Free trial eligibility is determined by Uber at its sole discretion and Uber may limit such eligibility or duration to prevent free trial abuse. To cancel your order in the app: Find and select your ongoing order. In the order tracking screen, tap “Cancel order.”. Follow the on-screen instructions to confirm the cancellation. If you cancel your order after the merchant started preparing it, you may not be eligible for a refund.If you can’t sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: If you can’t sign in to your account for any other reason, let us know below. We ask that you give us some additional ... Jun 1, 2022 · Uber warns that it won’t tolerate abuse of their free trial, so it’s best not to resort to tricks. You may risk being permanently banned from the service. “Free trial eligibility is determined by Uber at its sole discretion and Uber may limit such eligibility or duration to prevent free trial abuse. Invite friends to use Uber, and they’ll get $15 off their first ride. Sign up. Download the app and set up your account so you’re ready the next time you need a ride. Jun 2, 2022 · Step 1: Navigate to Uber’s Account and Payment Options page, scroll to the bottom, and select I need help deleting my Uber account. Image used with permission by copyright holder. Step 2: At the ... Postmates has joined Uber Eats, which means customers and delivery requests have switched to the Uber app as of June 7, 2021. By linking your Uber Eats account, your Postmates delivery account should migrate with you and be displayed in-app on your Uber Profile app. Contact Postmates support. Create an Uber Eats account.Message #2: "When you use Apple Pay, Uber is authorized to charge a specific card on your Apple Pay account for your request. However, we’re unable to switch your payment method to or from Apple Pay after the request has been completed. If you’d like to charge requests to a different payment method in the future, be sure to select it before ...Shares of Uber and Lyft surged the most in several months on the election outcome. Lyft’s stock advanced 12% by 11:40 a.m. in New York trading, while Uber was up 13%.In the Uber app, tap SIGN IN if you have an account or tap REGISTER to create one. DOWNLOAD THE UBER APP FOR ANDROID WINDOWS Beginning in June 2018, the Uber app will no longer be available on Windows devices. Dec 22, 2021 · 126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes... Lime’s support team will need to address all other questions related to your ride, including pricing, scooter issues, and other inquiries. If you’re unable to find the information you’re looking for on the website, you can contact Lime at [email protected] anytime, or call them at (888)-546-3345. LIME'S SUPPORT WEBSITE. When drivers who had signed contracts with Uber attempted to sue the company for wage and hour violations, Uber and its lawyers at Gibson Dunn & Crutcher won key rulings from the 9th U.S. Circuit ...Just Google "installing an older version of Uber Driver app" and you'll see a variety of sites which have the older versions. Pick one that looks trustworthy and download the version you want and install it. Uber will force you to update fairly quickly. Perhaps immediately. Good luck.Apr 5, 2021 · The two teen girls accused of killing an Uber driver in a botched carjacking in Washington, DC, in March are expected to reach a plea deal with prosecutors in the case.. The bargain should be ... Jan 27, 2016 · Uber drivers are better but at least by taking a cab I know he is making money from the ride. Even if I only use Select the vast majority of those drivers are still forced to pick up x riders and in my Select ride 30-33% of the money before gas and service expense goes to Uber. Uber is making more money then the driver off each and every ride. Shares of Uber and Lyft surged the most in several months on the election outcome. Lyft’s stock advanced 12% by 11:40 a.m. in New York trading, while Uber was up 13%.Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected. Uber Won’t Let You Sign Into Your Account. Without a verification code that’s part of the two-step process, you can’t access your Uber account. Since the verification comes via text message, double-check that you entered the right phone number. You’d be surprised at how often this is the problem.Jun 27, 2023 · Badminton BWF Uber Cup Final 2022 - South Korea beat China 3-2, re-live all the action as it happened. South Korea regain the Uber Cup after 12 years with an historic comeback to defeat the defending champions China at the Impact Arena in Bangkok, Thailand. Re-live all the action as it happened. Type the code into your app when prompted. 1. Your phone number may be entered incorrectly. Edit your phone number and tap "Resend" on the verification screen to ask for a new code. 2. Your mobile carrier may be blocking the short code SMS that Uber uses to contact you. Please contact your mobile provider to confirm that short code SMS is ... If you’re in the middle of a surge and don’t receive any rides or delivery requests, it’s likely because the surge has attracted too many other drivers into the area. It’s called ‘ chasing the surge ,’ and it causes driver supply to exceed customer demand. A busy zone won’t stay busy for long when too many drivers are chasing the ...Uber won’t leave area completely. By Josh Baugh, Staff Writer Updated March 10, 2015 6:36 p.m. Uber will stop running in San Antonio by April 1 — when the city’s new ordinance takes effect ...Open the Uber app on your smartphone. Look at the top menu and tell the app your destination and pickup address. Tap the “Schedule” button. Set pickup time on the clock icon when prompted. Accept the terms and conditions screen. Confirm all the ride details and tap on the “Schedule” button again.126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes...Terms and conditions. ¹Basic Card Members on a Consumer U.S. American Express® Gold Card are eligible for $10 in Uber Cash each month ("Amex Benefit"), subject to these Terms and Conditions. To receive this benefit, you must have downloaded the latest version of the Uber App and your eligible American Express Gold Card must be a method of ...Jun 25, 2019 · Uber uses "batch matching" to connect riders with drivers. ... Lyft won't match you again with any driver you've previously given less than three stars. So if somehow that driver was the closest ... MrNobodyX3 • 2 yr. ago. Open Under > Click your profile > Click Uber one > At the bottom click manage membership. Warning if canceling you lose all benefits right away. bjx25 • 1 yr. ago. Unfortunately I tried that on both the Uber and the Uber Eats app but there’s no option to “end membership“.Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more. 8:01pm - South Korea are the 2022 Uber Cup champions. South Korea have clinched the Uber Cup thanks to Sim Yu Jin who beat China's Wang Zhi Yi in three games, 28-26, 18-21, 21-8. They come from behind to beat defending champions China 3-2 overall to clinch the title for the second time in history.Message #2: "When you use Apple Pay, Uber is authorized to charge a specific card on your Apple Pay account for your request. However, we’re unable to switch your payment method to or from Apple Pay after the request has been completed. If you’d like to charge requests to a different payment method in the future, be sure to select it before ...To register as an Uber user you need to verify your cell phone number. If you did not receive the verification message, try the following: 1. Make sure the phone number is the same as the one on which you have the app installed. 2. Also make sure that the number (excluding the +52 from the Mexican code) is 11 digits. Example: +52 (1 55 2299 3019) for Mexico City. 3. Validate that the country ... Step 1: Navigate to Uber’s Account and Payment Options page, scroll to the bottom, and select I need help deleting my Uber account. Image used with permission by copyright holder. Step 2: At the ...Something went wrong. Please try again later. Uber; Sign up, 8:01pm - South Korea are the 2022 Uber Cup champions. South Korea have clinched the Uber Cup thanks to Sim Yu Jin who beat China's Wang Zhi Yi in three games, 28-26, 18-21, 21-8. They come from behind to beat defending champions China 3-2 overall to clinch the title for the second time in history.Uber won't accept my car registration. I keep submitting it and have called 4x now. The people whom I speak with, no offense to them, don't understand English well. In nEw Jersey there is no start date on a registration renewal, only a "good thru" date. Everyone I speak to doesn't understand what good thru Means and keeps telling me that it's ... 3 Restart your smartphone. 4 Upgrade your phone. 5 Disable VPN. 6 Check your internet connection. 7 Reset Network Settings. 8 Factory reset (Warning). 9 Contact support. There could be many reasons why your Uber app is not working the way it should. For example, you may face a server issue, or there could be any bug force closing the app.Aug 1, 2016 · Launch Everywhere—How Uber Won 450+ Markets. Update 1 August 2016. In a surprising turn of events, several sources are reporting that Uber China will be merging with its long-time rival, Didi Chuxing . Possible reasons behind Uber’s defeat could be the unique difficulties of entering the China market as well as Didi Chuxing’s local know ... Uber won’t refund me anymore. So lately I order a lot from Uber Eats. I had issues with every order so I obviously flagged it and was hoping to get my money back because if I wanted to waste money I would choose a better place. One order was so burnt you could not eat it, one had two drinks missing, one the Uber eats person replace an item ...Oct 25, 2022 · You can add a new debit or credit card in the Wallet section of the Uber app. If you need to change an existing card's expiration date, ZIP code, or postal code, you can edit the card's info without deleting and re-adding. Adding a card to the Uber app also makes that card available in Uber Eats. Method 1. Type the code into your app when prompted. 1. Your phone number may be entered incorrectly. Edit your phone number and tap "Resend" on the verification screen to ask for a new code. 2. Your mobile carrier may be blocking the short code SMS that Uber uses to contact you. Please contact your mobile provider to confirm that short code SMS is ...Uber won’t know how many pickups will happen on your ride ahead of time, so they will offer a much bigger window of time that your ride might take. Once you’ve confirmed you want the UberPool, tap “Confirm UberPool” and it will be on its way. An important last thing to know: You can only request a Pool for up to 2 people.Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected.I have uploaded every document uber has asked me for, but it won't accept my insurance card. It keeps telling me that the name doesn't match the other documents. I am 19 and do not have my own insurance plan so the name on it is not mine, but this is the only card I have. I have no idea what to do at this point.Uber Cash allows you to pay for rides in advance. Just tap the Uber Cash option, add funds to your Uber Cash balance, and choose a payment option. When you pay, Uber will deduct the total prepaid amount from your payment method. Next, choose Uber Cash as your preferred payment method. As long as Uber Cash is your chosen method, Uber will deduct ...Outstanding payment You may owe us an outstanding payment. Follow the prompts in the app to clear an outstanding payment. See this article for detailed instructions. Declined payment Follow the prompts in the app to update your payment method or see this article. Uber unavailable in your locationIn March this year, Uber announced that it was selling its Southeast Asia business to Grab. On the surface it looked like Grab won and Uber lost, and that a fierce rivalry would emerge between Grab and Go-Jek, Indonesia’s first unicorn. My new case study, “Grab vs. Uber vs. Go-Jek”, delves deeper into this story. In their pursuit of ...May 20, 2019 · Uber’s Path of Destruction. S ince it began operations in 2010, Uber has grown to the point where it now collects over $45 billion in gross passenger revenue, and it has seized a major share of the urban car service market. But the widespread belief that it is a highly innovative and successful company has no basis in economic reality. Postmates has joined Uber Eats, which means customers and delivery requests have switched to the Uber app as of June 7, 2021. By linking your Uber Eats account, your Postmates delivery account should migrate with you and be displayed in-app on your Uber Profile app. Contact Postmates support. Create an Uber Eats account.Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected. If you're unable to speak with the Uber driver and a voicemail didn't prompt a return call, your next step is to contact Uber directly. Similar to Step 1, in the mobile app, you must go to the trip in which you lost your item, tap on "I lost an item," but this time go into "I couldn't reach my driver about a lost item."If you're unable to speak with the Uber driver and a voicemail didn't prompt a return call, your next step is to contact Uber directly. Similar to Step 1, in the mobile app, you must go to the trip in which you lost your item, tap on "I lost an item," but this time go into "I couldn't reach my driver about a lost item."As part of a partnership with Carnegie Mellon, Uber and the university are creating a robotics research lab that will explore the possibility of driverless cars. While Uber drivers won’t have anything to fear for at least the next five years, they may not be a necessary aspect of the company’s long-term business model.Makemoneyfornow · #17 · Dec 5, 2016 (Edited) Taxi8 said: Yes, they said they would pass me through to my local office to deal with (supposedly.) Uber put me online stating documents are accepted. An hour later I get an email saying documents have been rejected.When last we visited the taxi wars, Uber was benefiting politically from a new round of venture funding that valued the startup at nearly $20 billion. Investors gave the company a war chest of $1. ...When drivers who had signed contracts with Uber attempted to sue the company for wage and hour violations, Uber and its lawyers at Gibson Dunn & Crutcher won key rulings from the 9th U.S. Circuit ...8:01pm - South Korea are the 2022 Uber Cup champions. South Korea have clinched the Uber Cup thanks to Sim Yu Jin who beat China's Wang Zhi Yi in three games, 28-26, 18-21, 21-8. They come from behind to beat defending champions China 3-2 overall to clinch the title for the second time in history.Uber is not accepting my driver's license. Hi, I've scanned, taken photos, and used the Google Scan app to upload my driver's license to register, but keep getting an email with the following message: "Your photo was out of focus. Try taking a new one, making sure it’s clear. ". I am more than certain that the photo is in focus.Dec 22, 2021 · 126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes... Something went wrong. Please try again later. Uber; Sign up, How Uber won access to world leaders, deceived investigators and exploited violence against its drivers in battle for global dominance When the ride-hailing giant called, powerful politicians answered, leaked text messages and emails reveal. By Sydney P. Freedberg, Nicole Sadek, Brenda Medina, Agustin Armendariz and Karrie KehoeSep 19, 2016 · Each Uber ride up to 50,000 weekly hours of operation requires the payment of a $0.68 fee to the “taxi industry modernization fund.”. This fee increases to $0.84 between 50,000 and 100,000 ... Insurance cards are the best option. Generally if a document isn’t approved within 2 hours something is wrong with the photo and it got kicked to a manual person to review. I always say if it’s not approved in an hour just retake the photo and try again. Document review is generally all automated OCR.Provide your new phone number, email, or both. Share additional details. Email address where our support team can contact you. An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team.2 days ago · Just open the app and enter where you want to go, and a nearby driver will help you get there reliably. Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.

Mar 29, 2023 · Open the Uber app on your smartphone. Look at the top menu and tell the app your destination and pickup address. Tap the “Schedule” button. Set pickup time on the clock icon when prompted. Accept the terms and conditions screen. Confirm all the ride details and tap on the “Schedule” button again. . Used rv for sale under dollar5000 texas

In the company’s response to ICIJ’s questions, Uber acknowledged there had been “missteps” in its past that led to “an enormous amount of public scrutiny, a number of high-profile lawsuits, multiple government investigations, and the termination of several senior executives” in 2017, before the appointment of the current CEO Dara ...Dec 6, 2018 · When drivers who had signed contracts with Uber attempted to sue the company for wage and hour violations, Uber and its lawyers at Gibson Dunn & Crutcher won key rulings from the 9th U.S. Circuit ... Uber declining all payment methods. Uber just started declining all of my payment methods, even though they are valid and continue to work outside of uber. I tried adding more payment methods and those are also being declined. Their customer support is basically non-existent and just ignored my message choosing to respond using boilerplate ...In March this year, Uber announced that it was selling its Southeast Asia business to Grab. On the surface it looked like Grab won and Uber lost, and that a fierce rivalry would emerge between Grab and Go-Jek, Indonesia’s first unicorn. My new case study, “Grab vs. Uber vs. Go-Jek”, delves deeper into this story. In their pursuit of ...On the screen where you would enter your verification code, tap “I didn’t receive a code.”. Select “Resend code via SMS” or “Call me with Code.”. Enter the 4-digit code. It’s also possible that your mobile carrier may be blocking the verification code text message. Please contact your mobile provider to confirm that short code ...Select “Payment” from your app menu. Select the payment option you’d like to update. Tap the three dot icon, then tap “Edit”. Make changes, then tap “Save” when you’re done. While a debit or credit card number can’t be edited, a card can be removed from your account and then added again as a new payment method.Uber won’t buy bitcoin with its cash but would consider accepting it as payment, CEO says. Published Thu, Feb 11 2021 10:14 AM EST Updated Thu, Feb 11 2021 12:05 PM EST.To register as an Uber user you need to verify your cell phone number. If you did not receive the verification message, try the following: 1. Make sure the phone number is the same as the one on which you have the app installed. 2. Also make sure that the number (excluding the +52 from the Mexican code) is 11 digits. Example: +52 (1 55 2299 3019) for Mexico City. 3. Validate that the country ...Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more. 18 votes, 10 comments. I've had the same issue for about 3 weeks now-Uber won't let me update any new forms of payment. The option to add a credit or…Terms and conditions. ¹Basic Card Members on a Consumer U.S. American Express® Gold Card are eligible for $10 in Uber Cash each month ("Amex Benefit"), subject to these Terms and Conditions. To receive this benefit, you must have downloaded the latest version of the Uber App and your eligible American Express Gold Card must be a method of ...Uber won’t refund me anymore. So lately I order a lot from Uber Eats. I had issues with every order so I obviously flagged it and was hoping to get my money back because if I wanted to waste money I would choose a better place. One order was so burnt you could not eat it, one had two drinks missing, one the Uber eats person replace an item ...MrNobodyX3 • 2 yr. ago. Open Under > Click your profile > Click Uber one > At the bottom click manage membership. Warning if canceling you lose all benefits right away. bjx25 • 1 yr. ago. Unfortunately I tried that on both the Uber and the Uber Eats app but there’s no option to “end membership“.Update or re-download the app. Reset your network settings. If you’re still experiencing issues, you can call your customer through the app to let them know about the issue and work with them to complete the delivery. If issues are preventing you from starting or ending your delivery in the app itself, you can get support at 1-800-253-9435.Checking your Uber rider rating is very simple, and takes very little time. To view your Uber Rider rating, open your Uber app and log in. Tap the menu icon (it’s three horizontal lines) in the top left corner. Shown beneath your name and picture is your rating as a score out of 5.126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes...Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected.Uber "sees" the less used, possible new phone or new account phone and recognizes you as a customer they want to suck into their web. New customer wins, loyal customer loses. If you haven't already tries this test ... even when cars are available bring up the app for the same destination on both phones and request a ride to the same destination.18 votes, 10 comments. I've had the same issue for about 3 weeks now-Uber won't let me update any new forms of payment. The option to add a credit or…If you left your phone in a vehicle on a trip that someone else requested, the person who requested the trip must report the lost item in their own Uber app: Tap the menu icon to open the main menu. Select “Your Trips” and then the trip on which you lost your phone. Tap “Find lost item” and then “Contact driver about a lost item.”. .

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